Services
This is about business continuity, not emergency management.
It requires management efficacy.
nascent IMPACT provides a full suite of strategic crisis management services and has a partnership with a global provider for effective instant emergency communications, warnings & information, and satellite tracking of personnel & equipment.
nascent IMPACT has experience in the development, testing and implementation of global crisis and emergency management programs for all sizes of organisation.
We deliver strategic crisis management services and solutions, including:
Benchmarking and Business Impact Analysis
Auditing the state of current preparedness of your organisation and teams, and determining the impact of a crisis or disaster on your organisation.
Recommendations
Following on from a benchmarking audit and / or business impact analysis, recommendations will be provided for improvements to bring your preparedness up to current international standards (which are continually evolving).
Strategic
Crisis Management Plans, Standards,
Guidelines and Practical Tools
Production, testing and implementation of site or organisation-wide plans along with tailored team-specific guidelines and practical tools which have been proven to work in the real world. Printing and robust presentation of all documentation.
Training Packages
Complete training packages prepared and delivered for all team members, with position-specific one-on-one training for all experience and skill levels.
Validation Exercises
Desktop, Graduated and Full Scale Exercises
tailored to your whole team, or specific
sections of the team. We involve your (tactical)
emergency response team to test and build lines of
communication, and often times involve external
emergency services so that there are clear
understandings of all roles, capabilities and
responsibilities. Our experience is that external
emergency services more often than not welcome the opportunity to exercise
with major private sector organisations in their
area. Our exercises are based on real world events and possibilities.
Building a robust and resilient Strategic Crisis Management response system
A fully integrated approach which will translate to any and all of your sites globally and at all organisational levels.
Escalation and Invocation
Working with your senior management team we determine a protocol for escalation of incidents and crisis, and the invoking of the Strategic Crisis Management team.
Design and commissioning of Command Centres
(Command, Control & Communications)
A command centre is essential to the management
of a crisis and our global experience enables us
to ensure your centre is equipped and structured for its best effect. A
board room is often the basis for the command centre. We also assist in
identifying and organising a back-up command centre in the event that the
primary facility is unusable for any reason.
Activation Packs
A task-specific and resilient pack produced for each team member including position-relevant extracts of the full plan, along with aides memoir, which enables each team member to be operating immediately to address the situation. The packs are presented in enclosed and long lasting dust-resistant containers which are easily carried and stored.
Planning and application across all sectors
Our planning and application takes a holistic (end to end) risks and hazards approach, including:
-
Strategic - Tactical
- Operational
- Team structure, including the support teams for arising issues such as, Media, Personnel, Next of Kin & Recovery
- Stakeholder Management
- Emergent Issues Management
- Control of and accounting for personnel
- Evacuation points and reception centres
- Next of Kin facilities and management
